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Frequently Asked Questions


Q.  How often should I clean my filter?
A.  If sand:  Backwashed once a week, sand changed once every three years.  If Mod-Media:  Cleaned once every six months.  If DE Filter:  Backwashed once a week, add DE cleaned every six months.

Q.  Why is a Salt Generator best for my pool?
A.  Salt is a natural element found in the Earth, our bodies and in our homes.  Save money by avoiding the use of costly chlorine sticks and/or shock, plus salt is a very economical commodity.  Salt Generators will also make your water softer.  NO MORE nasty chlorine smell.  NO MORE high chlorine, which can cause bleaching.  Start seeing a return on your money after one month of use.  Salt is also a much safer product to handle than chlorine - When the ions in salt are passed over specially coated blades and induced with a low voltage electrical charge it is converted into chlorine. It is the same process that is used to convert seawater into laundry bleach.  So easy to maintain that a child could do it!  So many PLUSES too many to list  --  please call us to speak to a salesman about the multitude of reasons why you should upgrade to a Salt Generator today.

Q.  Why should Sundance Pool Services maintain my pool?
A.  The Sundance Pool Services Maintenance Techs are trained and certified in all areas of the swimming pool industry; Qualified APSP Certifications.  Feel safe knowing that your pool is being cared for by technicians that our drug-screened, and background-tested to insure you have the very BEST working in your backyard.  By servicing the Metro-Atlanta area, we arrive at your pool on time, every time.  We honor and guarantee ALL of the work our contract states.

Last but not least, we're here for all our customers....24/7 by email, or telephone. You can rely on Sundance Pool Services to keep your pool crystal clear and properly maintained all year round!

Q.  I see algae in my pool, should I use algaecide?
A.  Yes.  If you have algaecide you may add it, or a member of Sundance Pool Services can effectively rid your pool of algae and get it back in proper order.

First, you must add the algaecide according to the directions. If you don't add the correct dosage amount, it won't kill any of the algae. However, be aware that using the entire bottle of algaecide is also ineffective. Not only will you spend additional money, large doses can also lead to staining and foaming in your pool.

Q.  Following chemical treatment, how long do I have to wait before I use my pool?
A.  With the exception of super-chlorinating (which requires waiting until the chlorine level drops to recommended levels), you can generally use your pool when the chemical is dispersed throughout the pool. Usually within one hour is fine, but we recommend waiting at least four hours.

 
   
 
 
 
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